Terms & Conditions

1. Definitions

• “Account” means your registered user account on the Platform.
• “Content” means any text, images, videos, 3D models, audio, music, captions, or other materials.
• “User Content” means Content you upload, create, generate, or otherwise make available through the Platform.
• “AI Output” means Content generated by the Platform’s AI models in response to your inputs, prompts, or instructions.
• “Credits” means the virtual unit of currency used to access AI generation features on the Platform, as outlined in the applicable pricing schedule.
• “Marketplace” means the built-in marketplace where users may list, sell, and purchase AI-generated and user-created Content.
• “Subscription” means a paid plan granting access to credits, features, and services on a recurring basis.

2. Eligibility

2.1. You must be at least 13 years of age to use the Platform. If you are between the ages of 13 and 18, you must have the consent of a parent or legal guardian to use the Service.

2.2. If you are located in the European Economic Area (EEA), the minimum age may be 16 in accordance with applicable data protection laws, unless parental consent is provided.

2.3. By using the Platform, you represent and warrant that you meet the eligibility requirements and have the legal capacity to enter into this Agreement.

2.4. We reserve the right to request proof of age or parental consent at any time and to suspend or terminate accounts that do not meet eligibility requirements.

3. Account Registration

3.1. To access certain features you must create an Account. You agree to provide accurate, current, and complete information during registration.

3.2. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account.

3.3. You must notify us immediately at support@guildium.com if you become aware of any unauthorized use of your Account.

3.4. We reserve the right to suspend or terminate any Account that we reasonably believe violates these Terms.

4. The Service

4.1. Guildium provides an AI-powered creative platform that aggregates multiple AI models for image generation, video generation, 3D model creation, music generation, voice synthesis, captioning, and video rendering in a unified online editor.

4.2. The Platform includes:

• A web-based editor with infinite canvas and multi-model AI generation
• A synced mobile companion app for generation on the go
• A built-in Marketplace for listing, selling, and purchasing creative Content
• Credit-based usage of AI models with tiered subscription plans

4.3. We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will make reasonable efforts to notify users of material changes.

4.4. The Platform relies on third-party AI model providers. We do not guarantee the availability, quality, or consistency of any specific AI model at any time.

5. Subscriptions and Credits

5.1. Subscription Plans

The Platform offers tiered Subscription plans (Creator, Pro, Business) with varying credit allocations, concurrent job limits, and features. Current pricing and credit allocations are published at guildium.com/pricing and may be updated from time to time.

5.2. Billing and Renewal

Subscriptions are billed on a recurring basis (monthly or annually, depending on the option selected at purchase). Your Subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.

5.3. Annual Discount

Annual billing is offered at a discounted rate compared to monthly billing. The annual fee is charged as a single upfront payment for the entire year.

5.4. Credits

• Credits are allocated monthly with each Subscription plan.
• Credits are consumed when using AI generation features according to the published credit costs per model and service.
• Unused credits do not roll over to the next billing period and expire at the end of each monthly cycle.
• Credit costs may vary based on the AI model used, output resolution, duration, and whether audio generation is enabled.

5.5. Upgrades and Downgrades

You may upgrade your Subscription at any time; the upgrade takes effect immediately and any incremental fees will be prorated. Downgrades take effect at the start of the next billing period. Downgrading may result in loss of access to certain features or capacity.

5.6. Free Tier

We may offer a limited free tier or trial with restricted credits and features. Free tier usage may be subject to additional limitations and does not include commercial usage rights unless explicitly stated.

6. Payments and Refunds

6.1. All fees are stated in US Dollars (USD) unless otherwise indicated. You agree to pay all applicable fees in accordance with the payment terms presented at the time of purchase.

6.2. Payments are processed through third-party payment processors. We do not store your full payment card details.

6.3. Refund Policy

• Monthly Subscriptions: No refunds for the current billing period after the first 7 days. Within the first 7 days, a full refund may be requested if no credits have been consumed.
• Annual Subscriptions: A prorated refund may be requested within the first 14 days of the initial purchase, provided that no more than one month’s credit allocation has been consumed.
• After the applicable refund window, cancellation will stop future renewals but you retain access through the end of your current billing period.

6.4. We reserve the right to change pricing at any time. Price changes for existing subscribers will take effect at the next renewal period, and we will provide at least 30 days’ notice.

7. Intellectual Property and Content Ownership

7.1. Platform Ownership

The Platform, including its software, design, features, branding, documentation, and all associated intellectual property, is owned by Stick N Rope Games DOO and protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or brand assets without prior written consent.

7.2. Your Content

You retain all rights to Content you upload to the Platform (“User Inputs”). By uploading User Content, you grant us a non-exclusive, worldwide, royalty-free license to host, store, process, display, and transmit your Content solely for the purpose of providing and improving the Service.

7.3. AI-Generated Output

As between you and Guildium, you own the AI Output generated through your use of the Platform, subject to the following conditions:

• Paid subscribers own their AI Output and may use it for any lawful purpose, including commercial purposes.
• Free tier users are granted a limited, non-exclusive license to use AI Output for personal, non-commercial purposes only.
• To the extent the Company acquires any rights in AI Output, it hereby assigns all such right, title, and interest to the paid subscriber who generated it.
• AI Output may not be eligible for copyright protection in all jurisdictions. We make no representations regarding the copyrightability, originality, or non-infringement of AI Output.

7.4. Marketplace Content

When you list Content on the Marketplace, you grant buyers a license as specified in the applicable Marketplace License Agreement. Revenue from Marketplace sales is shared between the creator and the Platform according to the published revenue share schedule (approximately 50% creator share).

7.5. AI Training

We do not use your User Content or AI Output to train our AI models without your explicit opt-in consent. Aggregated, anonymized usage data (such as feature usage patterns, credit consumption, and error rates) may be used to improve the Service.

7.6. AI Disclosure

Where required by applicable law, you must disclose that Content was generated using artificial intelligence when distributing, publishing, or sharing AI Output. You are solely responsible for compliance with AI disclosure requirements in your jurisdiction.

8. Acceptable Use

You agree not to use the Platform to:

• Generate, upload, or distribute Content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable.
• Create deepfakes or synthetic media of real persons without their explicit written consent.
• Generate Content that exploits, harms, or endangers minors in any way.
• Infringe upon the intellectual property rights, privacy rights, or other rights of any third party.
• Distribute malware, spam, or engage in phishing or other fraudulent activities.
• Attempt to reverse-engineer, decompile, or disassemble any part of the Platform.
• Use the Platform to build a competing product or service, or to benchmark against competing products without written consent.
• Circumvent, disable, or interfere with any security or access control features of the Platform.
• Use automated means (bots, scrapers, crawlers) to access the Platform except through our published APIs.
• Resell, sublicense, or redistribute credits or Subscription access to third parties.

We reserve the right to remove any Content and suspend or terminate any Account that violates these provisions, without prior notice or refund.

9. Marketplace Terms

9.1. The Marketplace allows users to list, sell, and purchase creative Content. By listing Content on the Marketplace, you represent and warrant that you have all necessary rights to sell such Content and that it does not infringe any third-party rights.

9.2. Revenue Share: The Platform retains a commission on each Marketplace sale as published in the current fee schedule. The remaining revenue is paid to the creator according to the published payout terms.

9.3. Payouts are processed on a regular schedule (monthly or as otherwise specified). Minimum payout thresholds may apply.

9.4. We reserve the right to remove any Marketplace listing that violates these Terms, our Content policies, or applicable law.

9.5. Buyers receive a license to use purchased Content as specified in the Marketplace License Agreement. The Marketplace License does not transfer ownership of the underlying intellectual property to the buyer.

10. Privacy

10.1. Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10.2. We process personal data in accordance with the Republic of Serbia’s Personal Data Protection Act (ZZPL) and, where applicable, the European Union’s General Data Protection Regulation (GDPR).

10.3. By using the Platform, you consent to the collection, processing, and transfer of your data as described in the Privacy Policy.

11. Disclaimers

11.1. THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.2. We do not warrant that:

• The Service will be uninterrupted, error-free, or secure.
• AI Output will be accurate, original, non-infringing, or suitable for any particular purpose.
• Any specific AI model will be available at any given time.
• Content listed on the Marketplace does not infringe third-party rights.

11.3. You acknowledge that AI-generated Content may contain errors, biases, or inaccuracies, and you use AI Output at your own risk and discretion.

12. Limitation of Liability

12.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM.

12.2. THE COMPANY’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

12.3. Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by applicable law.

13. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Platform or any Content you create, upload, or distribute.
• Your violation of these Terms or any applicable law or regulation.
• Your infringement of any third-party rights, including intellectual property rights.
• Any dispute between you and a third party arising from Marketplace transactions.

14. Termination

14.1. You may terminate your Account at any time by contacting support@guildium.com or through your Account settings. Cancellation of a Subscription stops future renewals but does not entitle you to a refund for the current period (subject to the refund policy in Section 6).

14.2. We may suspend or terminate your Account immediately and without notice if you materially breach these Terms, engage in fraudulent activity, or if required by law.

14.3. Upon termination:

• Your right to use the Platform ceases immediately.
• Unused credits are forfeited and non-refundable.
• We may delete your Content from our active databases after a reasonable retention period (30 days), unless required to retain it by law.
• Marketplace listings will be removed, but existing licenses granted to buyers prior to termination shall survive.

14.4. Sections 7 (Intellectual Property), 11 (Disclaimers), 12 (Limitation of Liability), 13 (Indemnification), and 15 (Governing Law) shall survive termination.

15. Governing Law and Dispute Resolution

15.1. These Terms shall be governed by and construed in accordance with the laws of the Republic of Serbia, without regard to its conflict of laws principles.

15.2. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the competent courts in Novi Sad, Republic of Serbia.

15.3. Before initiating any legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for a period of at least 30 days.

15.4. Any proceedings to resolve disputes shall be conducted solely on an individual basis. You agree not to participate in any class action or collective proceedings against the Company.

16. Changes to These Terms

16.1. We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email or through the Platform at least 30 days before the changes take effect.

16.2. Your continued use of the Platform after the effective date of the updated Terms constitutes acceptance of the modified Terms.

16.3. If you do not agree to the updated Terms, you must stop using the Platform and may terminate your Account.

17. Force Majeure

The Company shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, pandemic, natural disaster, power failure, internet or telecommunications failure, government actions, or third-party service provider outages.

18. General Provisions

18.1. Entire Agreement: These Terms, together with the Privacy Policy and any applicable Marketplace License Agreement, constitute the entire agreement between you and the Company regarding the Platform.

18.2. Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

18.3. Waiver: The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

18.4. Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

18.5. Notices: All notices to the Company should be sent to support@guildium.com or to the following address:

19. Contact

If you have any questions about these Terms, please contact us at: